Privacy Policy

This Privacy Policy explains types of information that is collected and recorded by AIA Virginia and how we use it. By using the Website or by otherwise providing us with personal information (such as email addresses), you agree to the terms of this Privacy Policy. IF YOU DO NOT AGREE TO THIS POLICY, YOU ARE NOT AUTHORIZED TO USE THE WEBSITE.

We may revise this Privacy Policy at any time.  Any Privacy Policy revisions will be effective upon posting to the Website.  You should review this Privacy Policy each time you visit the Website to inform yourself of any revisions.  Your continued use of the Website will constitute your acceptance of the Privacy Policy as revised.  Last Updated: February 13, 2020. 

If you have additional questions or require more information about our Privacy Policy, please contact us at

The Information We Collect:

  • Personally Identifiable Information

You may voluntarily provide us with certain information that identifies you (“Personally Identifiable Information” or “PII”) including without limitation your name, address, email address and phone number.  In some cases, if you decline to share such information with us, we may not be able to respond to you or provide you with access to the Website.  Other than as provided in this Privacy Policy, we will not use, disclose or share your PII with any third parties, without your consent.

  • Log Files

AIA Virginia follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

  • Cookies and Web Beacons

AIA Virginia uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the Website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing content based on visitors’ browser type and/or other information.

  • Our Advertising Partners

Some advertisers on our site may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy for their policies on user data.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links on AIA Virginia, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that AIA Virginia has no access to or control over cookies that are used by third-party advertisers.

How We Use the Information We Collect:

We only use your information as permitted by law.  We may use your information to:

  • Communicate with you including via email and our newsletters;
  • Carry out our obligations and enforce our rights;
  • Provide you with access to the Website;
  • Obtain your feedback on the Website;
  • Statistically analyze user behavior and activity;
  • Improve the Website or our marketing program;
  • Provide you and others with more relevant content; and
  • Provide you with user support for the Website. 

Who We Share Your Information With:

We may share or transfer information you provide to us or that we collect on the Website with other businesses that we acquire, are acquired by, or with which we merge or partner.  In the course of doing business, we may share your information with third parties with whom we contract to support our activities.  We may also determine we need to share your information with law enforcement to (a) comply with the law or with legal process, (b) protect and defend our rights and property, (c) protect against misuse or unauthorized use of the Website, (d) protect the personal safety or property of our users or the public, or (e) in the event of bankruptcy proceedings.

Retention of Your Information and Data:

We may retain your questions and feedback in order to improve the Website.  Do not send us any information, ideas, suggestions, proposals or comments that you consider confidential or that you wish to be treated as confidential.

We will retain your PII as necessary to provide you with the services or as otherwise set forth in this Privacy Policy.  We will also retain and use this information as necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of the Website, improve our services or comply with legal obligations.

Your Rights:

You have the right to be informed of the PII processed by AIA Virginia, a right to rectification/correction, erasure and restriction of processing.  You also have the right to request from us a structured, common and machine-readable format of the PII you provided to AIA Virginia.   We can only identify you via your email address and we can only adhere to your request and provide information if we have personal data about you through your having contacted us directly and/or you use of the Website.  We cannot provide, rectify or delete any data that we store on behalf of our users or customers.  To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of personal data you may contact us at You have the right to lodge a complaint with the data protection authority in your jurisdiction.

Third Party Privacy Policies

AIA Virginia’s Privacy Policy does not apply to other advertisers or websites. Thus, you should consult the respective Privacy Policies of third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. We are not liable for or responsible for your use of third-party sites or third-party content. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.


We will undertake reasonable steps to protect all information, including PII, from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss.  However, because no security measures are perfect or impenetrable, we cannot guarantee the security of information you submit to us.

International Users:

The Website is hosted in the United States and is intended for users in the U.S.  If you are a consumer accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from U.S. laws, your continued use of the Website, which is governed by U.S. law and these terms, indicates your consent to transfer of your personal information to the U.S.

Children’s Information

AIA Virginia does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will endeavor to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our Website with regards to the information that they shared and/or collect in AIA Virginia. This Privacy Policy is not applicable to any information collected offline or via channels other than this Website.


Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers’ PII with third parties.  These businesses are required to accept requests for disclosures of these policies from customers but are only required to honor one request per calendar year.  Businesses have thirty (30) days to respond to each inquiry to the designated address.  Each inquiring customer will receive an explanation of the categories of customer information shared and the names and addresses of any third-party businesses.  In limited circumstances, customers’ failure to submit requests in the manner specified will not require a response from the business.

If you are a California resident, you may request such information from us by sending a letter to the address listed below.  In your letter, please provide your name, address and email address, as well as a request that we provide such information to you, by using the following or similar language, “I request that AIA Virginia provide its third-party information sharing disclosures required by section 1798.83 of the California Civil Code.”