Privacy Policy & Terms of Service

This Privacy Policy and Terms of Service (“Terms”) govern your use of the AIA Virginia (“AIAVA,” “we,” “our,” or “us”) website located at aiava.org and related services. By using this website, you agree to these Terms.

PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, mailing address, and phone number
• Member number and professional information
• Event registrations and continuing education records
• Payment information (processed securely through third-party providers)

Information Collected Automatically

• IP address and general location data
• Browser type, device type, and operating system
• Website usage data (pages visited, time spent, referring sites)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide access to member services and restricted content
• Process event registrations, payments, and continuing education tracking
• Communicate with you about programs, events, updates, and membership
• Send newsletters and marketing communications (you may opt out at any time)
• Improve website performance, functionality, and user experience
• Maintain security and prevent unauthorized access

3. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that support our operations, including:

• Payment processors
• Email and marketing platforms
• Event registration and management systems
• Analytics providers

These providers are authorized to use your information only as necessary to provide services on our behalf.

We may also disclose information:

• When required by law
• To protect our rights, property, or safety
• In connection with organizational or legal proceedings

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality
• Analyze site usage and performance
• Personalize content and user experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including administrative, legal, and reporting requirements.

6. Your Privacy Rights

Subject to applicable law, including the Virginia Consumer Data Protection Act (VCDPA), you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of certain communications or data uses

To exercise these rights, contact us at info@aiava.org.

7. Third-Party Links

Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies. We are not responsible for their content or practices.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

9. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. International Users

If you access this website from outside the United States, you consent to the transfer and processing of your information in the United States.

TERMS OF SERVICE

1. Use of Website

This website is operated by AIA Virginia from the United States. By using the site, you agree to comply with all applicable laws and regulations.

We reserve the right to suspend or terminate access to the website at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful.

2. Acceptable Use

You agree not to:

• Attempt to gain unauthorized access to the website or its systems
• Interfere with website functionality or security
• Submit false, misleading, or harmful information
• Use the website for unlawful or abusive purposes

3. Intellectual Property

All content on this website—including text, graphics, logos, and code—is owned by or licensed to AIA Virginia and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without prior written permission.

4. Events, Registrations, and Payments

AIAVA offers events, programs, and services that may require registration and payment.

By registering for an event, you agree to:

• Provide accurate and complete information
• Comply with any event-specific terms, including cancellation and refund policies provided at the time of registration

5. Non-Endorsement

AIAVA does not endorse any enterprise, product, or service. References to third parties or external content do not constitute endorsement.

6. Third-Party Services

Certain features of the website may rely on third-party platforms or services. AIAVA is not responsible for the performance or practices of these third parties.

7. Limitation of Liability

To the fullest extent permitted by law, AIA Virginia shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of this website.

8. Disclaimer of Warranties

This website is provided “as is” without warranties of any kind, express or implied. We do not guarantee that the website will be uninterrupted, error-free, or secure.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia.

10. Changes to These Terms

We may update this Privacy Policy and Terms of Service at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about these Terms, please contact us:

AIA Virginia
P.O. Box 2626
Chesterfield, VA 23832
Email: info@aiava.org
Phone: 804-644-3041